Terms of service

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Terms of Service

Welcome to Dokkanni. Please read these Terms of Service carefully before using our website or purchasing from us.

Overview

This website is operated by Dokkanni. Throughout the site, the terms “we”, “us” and “our” refer to Dokkanni. By using our website, browsing, or purchasing from us, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Refund Policy.

Acceptance of Terms

By visiting our site or purchasing from us, you engage in our service and agree to abide by these Terms of Service, including any future changes we may make. We reserve the right to update these terms, and any changes will be posted on this page. It is your responsibility to review these terms periodically.

Our Services

Dokkanni offers premium, 100% handmade genuine leather goods, such as wallets, cardholders, bags, and accessories. We aim to provide exceptional craftsmanship and quality in each product. All products are shipped directly from Egypt and may be subject to specific delivery times depending on your location.

SECTION 1 - ONLINE STORE TERMS

  • Age Requirement: By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or that you have given us consent for any minors under your responsibility to use this site.
  • Permitted Use: You may not use our products for unlawful purposes or to violate any laws in your jurisdiction. Any attempt to transmit malicious code (e.g., viruses, worms) through our site will result in immediate termination of your access.
  • Prohibited Activities: You are prohibited from using our website for any illegal activity, including violating intellectual property laws, distributing harmful malware, or engaging in any disruptive behaviors.

SECTION 2 - GENERAL CONDITIONS

  • Service Refusal: We reserve the right to refuse service to anyone at any time for any reason.
  • Data Transmission: Your content may be transmitted over various networks. We take steps to ensure security, but we cannot guarantee that your information will be free from unauthorized access.
  • No Unauthorized Exploitation: You agree not to copy, sell, or exploit any portion of our site or services without written permission from Dokkanni.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

  • Product Information: We make every effort to ensure that product images, descriptions, and prices are accurate, but we cannot guarantee their complete accuracy. If you notice any discrepancies, please reach out to us immediately.
  • Site Updates: We reserve the right to modify or discontinue our site, products, or services at any time. Any changes will be posted here, and you are responsible for staying up to date on these changes.

SECTION 4 - PRICES AND PRODUCT AVAILABILITY

  • Pricing: Prices for our products are subject to change without notice. We will inform you of any price changes before completing your purchase.
  • Product Availability: While we strive to ensure that all items are available, stock levels may vary. If an item is out of stock, we will inform you as soon as possible.

SECTION 5 - ORDERING AND ACCOUNT INFORMATION

  • Order Confirmation: Once you place an order, we will send a confirmation email with the details. You are responsible for providing accurate account information, including billing and shipping addresses.
  • Order Limits: We reserve the right to limit the quantities of any product or refuse service based on our discretion (e.g., bulk purchasing by resellers).
  • Refunds: We have a Refund Policy that outlines the terms under which returns and exchanges are possible. Please refer to our policy for more details.

SECTION 6 - THIRD-PARTY LINKS AND TOOLS

  • Third-Party Websites: Our site may contain links to third-party websites or services. We are not responsible for the content or accuracy of these sites. Please review the third-party policies before engaging in transactions.
  • Optional Tools: We may provide access to third-party tools over which we have no control. Use of these tools is at your own risk.

SECTION 7 - PERSONAL INFORMATION AND PRIVACY

  • Privacy Policy: Your use of our website is governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
  • No Spamming: You agree not to use the site for unsolicited marketing, spamming, or other invasive practices.

SECTION 8 - WARRANTIES AND LIABILITY

  • No Warranty: We do not guarantee that our service will be uninterrupted or error-free. By using our site, you accept the service "as is," and we disclaim all warranties.
  • Limitation of Liability: In no event will Dokkanni, its employees, agents, or partners be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

SECTION 9 - INDEMNIFICATION

You agree to indemnify and hold Dokkanni harmless from any claims or damages arising from your use of the website, including any violation of these Terms of Service.

SECTION 10 - TERMINATION

  • Termination by Us: We may terminate or suspend your access to our services at any time, without notice, for any breach of these Terms.
  • Termination by You: You may cancel your account or cease using our services at any time.

SECTION 11 - GOVERNING LAW

These Terms of Service are governed by the laws of Egypt. Any disputes arising from the use of our site will be subject to the exclusive jurisdiction of Egyptian courts.

By using our website and making a purchase, you agree to these Terms of Service. For any questions or concerns, please contact us at store@dokkanni.com.